Lucid Imaging

Support

Support

Fast, Reliable, Engineering-first support for your inspection systems.

At Lucid Imaging, support is more than troubleshooting — it’s a partnership.

We ensure that your inspection systems operate with precision, stability, and confidence every single day.

Lucid Imaging provides responsive, expert support to ensure your inspection systems run accurately and continuously. Whether it’s remote troubleshooting, on-site service, spare parts, or software updates — our team is here to keep your production moving.

How We Help

How We Support Your Systems

We keep your inspection systems running at peak accuracy with remote diagnostics, on-site service, preventive maintenance, software upgrades, genuine parts, and hands-on operator training.

Remote Diagnostics

Quick remote analysis to identify software or configuration issues.

On-Site Service & Calibration

Field engineers for installations, calibrations, and press integration.

Preventive Maintenance

Scheduled visits and health-checks to reduce downtime.

Software Updates & Patches

Regular algorithm, dashboard, and stability improvements.

Spare Parts & Replacement

Genuine components and hardware replacement managed end-to-end.

Training & Knowledge Transfer

Operator training, refresher courses, and hands-on workshops.

Quick Contact

Need support right now?

At Lucid Imaging, support is more than troubleshooting — it’s a partnership.

We ensure that your inspection systems operate with precision, stability, and confidence every single day.

Our engineering team is available during working hours to help you resolve issues quickly

Need Help?

Submit a Support Request

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